Privacy Policy

Privacy Policy

This Privacy Policy describes how Merry Melt ("we", "us") collects, uses and shares your personal information when you visit or make a purchase from this store.

Information we collect

  • Order information: name, billing and shipping address, email, phone number and payment details (payments are processed securely by our payment providers; we never store full card numbers).
  • Device information: browser, IP address, time zone and cookies collected automatically when you browse the store.
  • Communications: information you send us by email or through our contact form.

How we use your information

  • To process and ship your orders and send order updates.
  • To answer customer service requests.
  • To prevent fraud and keep the store secure.
  • To improve our store and, if you opt in, to send marketing emails (you can unsubscribe at any time).

Sharing your information

We share information only with service providers that help us run the store: Shopify (our e-commerce platform), payment processors, fulfillment and shipping partners, and analytics or advertising tools (such as Meta or Google) that may use cookies. We never sell your personal information.

Cookies

We use cookies to keep your cart, remember your preferences and understand how the store is used. You can control cookies through your browser settings.

Your rights

Depending on where you live (including California under the CCPA/CPRA), you may have the right to access, correct, delete or restrict the use of your personal information, and to opt out of targeted advertising. To exercise these rights, contact us at the email below.

Data retention

We keep order information for our records unless and until you ask us to delete it, except where we're required to keep it by law.

Children

This store is not intended for children under 13 and we do not knowingly collect their data.

Changes

We may update this policy from time to time to reflect changes to our practices or for legal reasons.

Contact

For questions about your privacy, email merrymelt12@outlook.fr.